When the Massachusetts superintendent of insurance examines insurance records, the primary purpose is to determine:

The primary purpose of the Massachusetts superintendent of insurance examining insurance records is to ensure compliance with state insurance laws and regulations. This function is critical in maintaining the integrity and stability of the insurance market. By systematically reviewing the records, the superintendent can assess whether insurers are adhering to the legal standards and practices established to protect policyholders and ensure fair operations within the industry.

While financial performance, customer satisfaction, and market share are important aspects of an insurance company's overall operation, the fundamental responsibility of the superintendent centers around regulatory adherence. Compliance checks are essential for identifying potential violations, safeguarding consumer rights, and ensuring that insurers are following the rules designed to promote ethical conduct, financial solvency, and fair treatment of policyholders.

Thus, the focus on compliance reflects the regulatory framework within which Massachusetts operates, emphasizing the importance of oversight in the insurance sector to foster trust and efficacy in insurance services.